Accessibility Statement
Agiliza is committed to making home services accessible to everyone. We are continually working to ensure our app and website are usable by as many people as possible, regardless of ability or technology.
01 Our commitment
We believe everyone deserves easy access to trusted home services. We treat accessibility as an ongoing part of how we design and build Agiliza, not a one-time task — and we regularly review our products to find and fix barriers.
02 Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised guidelines define how to make digital content more accessible to people with a wide range of disabilities. Agiliza is “partially conformant”, meaning most of the Platform meets the standard while some areas are still being improved.
03 What we do
To support accessibility, we:
- Maintain sufficient colour contrast between text and backgrounds.
- Provide text alternatives for meaningful images and icons.
- Support keyboard navigation and visible focus states.
- Use clear, consistent layouts, labels and headings.
- Respect system settings such as reduced motion and larger text.
- Include accessibility in our design reviews and testing.
04 Compatibility
Agiliza is designed to work with current versions of major browsers (Chrome, Safari, Firefox and Edge) and with common assistive technologies, including screen readers such as VoiceOver and TalkBack, screen magnification, and voice control. The experience is best on up-to-date operating systems and browsers.
05 Known limitations
Despite our efforts, some limitations remain. We are actively working to resolve them:
- A small number of third-party components may not be fully labelled for screen readers.
- Some older user-generated content may lack descriptive text.
- Certain animated elements are decorative and convey no essential information.
06 Give us feedback
We welcome your feedback on the accessibility of Agiliza. If you encounter a barrier or need information in an alternative format, please let us know — your input helps us improve.
07 Formal complaints
If you contact us with a concern and are not satisfied with our response, you may escalate the matter to the relevant national accessibility or consumer authority in your country of residence. We take all feedback seriously and are committed to continual improvement.